24/7 Support
Customer Service Service
How can we help you today? Choose from the options below to get the support you need.
Call Us
+260 212 310025
Email Us
mulonga@mwsc.com.zm
Hours
Mon-Fri: 8AM - 5PM
FAQs
Find answers to common questions about our services, billing, and policies.
Browse FAQs
Billing
Understand your water bill, payment methods, and tariff structures.
View Billing Info
Service Outlets
Find your nearest Mulonga Water service center across the Copperbelt.
Find Locations
Business Messaging System
Register for SMS alerts. Send "Mwsc [Account] [Area]" to 4466.
Learn More
Emergency Support
For urgent water issues or emergencies
24/7 Emergency Hotline
+260 212 310025